Client services · Telecom
VoIP platform — WebRTC portals for USA telecom.
WebRTC portals and Node.js services for USA telecom.
The problem
Telecom teams needed browser-based calling portals and reliable backend services — not desk-phone-only workflows.
What we built
WebRTC portals and Node.js / Laravel services for USA telecom use cases, including wireframed flows for agents and operators.
Decisions that mattered
- Browser softphone UX so agents can work without dedicated handsets.
- WebRTC as the real-time voice layer.
- Wireframes first so call-centre flows are clear before heavy engineering.
Outcome
Production VoIP portal work for USA telecom — portals, services, and call-centre oriented flows.
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